Affogata

Audience & Customer Insights; Competitive & Market Intelligence; Campaign & Performance Analytics;Channel-Specific Analytics

Affogata is an advanced customer intelligence platform that helps brands monitor and manage their online reputation using real-time audience insights and social listening analytics. The tool aggregates customer feedback, reviews, and social media discussions, allowing businesses to understand public sentiment and emerging trends. With AI-powered analysis, Affogata identifies potential PR crises, competitor movements, and key influencers, helping brands stay ahead in their market. It also provides detailed campaign performance tracking, enabling businesses to adjust their strategies based on audience engagement and sentiment. Affogata is ideal for brands, agencies, and PR teams looking to refine their reputation management and customer engagement strategies.

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Affogata Key Features

  • Real-Time Customer Feedback Analysis

    Collects and analyzes customer opinions from social media, forums, and reviews.

  • AI-Powered Sentiment Analysis

     Uses machine learning to determine audience sentiment, helping brands improve customer experience.

  • Competitive Benchmarking

     Allows brands to compare their online reputation and performance against competitors.

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