Forsta

Audience & Customer Insights; Campaign & Performance Analytics; Competitive & Market Intelligence

Forsta provides an AI-powered HX (Human Experience) platform that connects multiple data types for customer experience management, market research, brand experience monitoring, and employee engagement. The platform offers advanced data collection, multi-mode research capabilities, digital diaries, focus groups, data visualization, and omnichannel analytics. The platform serves industries including retail, insurance, financial services, technology, restaurants, hotels, automotive, entertainment, travel, and utilities. Solutions include voice of customer programs, reputation management, listings management, review publishing, employee pulse surveys, 360 assessments, and crowdsourcing capabilities with strategic consulting and data science services.

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Forsta Key Features

  • AI-Powered Data Connection

    Connects every type of experience data through an AI-powered platform to turn insights into action faster than before.

  • Multi-Mode Research Platform

     Advanced data collection with digital diaries, online focus groups, data visualization, and activity-based feedback collection for complex research.

  • Omnichannel Experience Management

     Voice of customer, brand reputation monitoring, employee engagement, and market research solutions across all customer touchpoints and channels.

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