Gainsight

Audience & Customer Insights; Event & Behavioral Tracking

Designed for customer success teams, Gainsight PX provides deep insights into product usage patterns and customer health scores. The platform offers feature adoption tracking, NPS surveys, and personalized in-app guidance. Its analytics engine identifies at-risk accounts and expansion opportunities. Integration with CRM systems enables seamless handoffs between teams. Enterprise-grade security and compliance make it suitable for financial services and healthcare.

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