Levellr

Audience & Customer Insights; Real-time Analytics; Channel-Specific Analytics

Levellr analyzes customer conversations across Discord, Reddit, Steam, social media, reviews, and support tickets. The platform processes over 18.5 million messages monthly, providing teams with sentiment tracking, topic analysis, and customer insights traceable to source. The system gives community, product, marketing, support, and data teams a unified view of what customers say across platforms. It tracks sentiment shifts, surfaces emerging issues, and feeds customer intelligence into product roadmaps and operations.

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Levellr Key Features

  • Cross-platform conversation analysis

    Captures and analyzes customer feedback from Discord, Reddit, Steam, social media, reviews, and support tickets in one unified view.

  • Real-time sentiment tracking

     Monitors sentiment shifts and emerging issues across customer communities, replacing multi-day reporting lags with current visibility.

  • Source-traceable insights

     Provides customer insights that are traceable to original conversations, ensuring teams and AI agents work from verified evidence.

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